Twin Shores MN

HOUSE RULES AND POLICIES

This beautiful lakeside home features two master bedrooms, two shores, and a game room! You can dock your boat and fish in the man-made channel or enjoy some of the best fishing on Lake Mille Lacs in this area of the lake. 

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GENERAL HOUSE RULES

Note: House Rules may very slightly from one property to the next. Our general rental contract covers all properties.  All guests are responsible for reviewing and following all basic house rules.  Any violation of these rules MAY result in immediate eviction and forfeit of all monies. Any breach of House Rules (including extraordinary cleaning) will also result in a charge to the credit card on file for no less than $250 & up to $500 per violation plus damage to property. This Charge will be discussed with the guest beforehand and processed on the card on file or billed out to the responsible guest with a 30 net demand for payment.

We want you to have a good time! However, the following rules are necessary to protect our guests, neighbors, property, and make it possible for us to continue running as a successful short-term rental. Most guests appreciate and understand the general house rules. Let us know if you have questions. We always accommodate when we can.

SMOKING OR VAPING INSIDE

Smoking and vaping are strictly prohibited. A guest who smokes in a property without authorization will be charged for carpet cleaning and deodorizing if any evidence of smoking is found.

FIREWORKS

Fireworks of any kind ignited on the property or beach are not allowed. There is just too much clean up, accidental damage, and neighbor complaints to allow fireworks of any kind

PETS (ONLY APPLIES TO PROPERTIES THAT ALLOW PETS!!!!)

******Please note****** Most of our properties do not allow pets. If you are booked at a property that does not allow pets, PLEASE respect the owner’s choice to not allow pets in their home. There is a ton of special cleaning that housekeeping has to do if someone brings a dog to a pet free rental. The next guests may be highly allergic and that is why they chose that rental. There is a minimum $500 charge for any guests found to have brought an unauthorized pet to a property.

If you are at a property that allows dogs. We allow up to two well trained dogs. It is very important that guests understand where the property line and ensure that dogs to not intrude on the neighboring property. The property lines have been marked out. On the other hand, please notify us immediately if any neighbor dogs wonder onto the property you are staying at.

Please read all pet rules before bringing your dog: -Pets MUST be on the reservation. Your dog must not be larger than 50lbs unless discussed on the phone. -Your dog must be crated if left alone in the cabin and must be on a leash at all times while on our property unless fenced in.

No excuses. -Your dog cannot be left alone on the patio when you are gone. -No more than 2 dogs per reservation and NO dogs allowed on the beds or furniture. -Please bring their favorite bed. -If you cannot follow these rules, please help keep the few cabins that currently allow pets dog-friendly by leaving your four-legged friend at home. We reserve the right to ask you to leave without a refund if the pet rules are not being followed.

Clean up- you MUST clean up all dog feces from the yard. A $100 fine will be applied to your CC if housekeeping must go over the yard and clean up.

Illegal Drugs or other Illicit Activity

No drugs allowed on the property.  

HARD TO CLEAN MESSES

Confetti, glitter, balloons, silly string are not allowed on the property. Please be very careful that gum does not get on furniture, pillows etc.  Small, excessive debris of any kind thrown around the property make housekeeping very difficult and expensive. We reserve the right to run an extra charge on the CC on file if there is an unreasonable mess left for housekeeping.

LAKE, YARD, & BEACH DEBRIS

Any garbage or debris thrown in the lake or beach can cause environmental issue and severely impact our relations with neighbors

UNATHORIZED GUESTS OVERNIGHT

Only registered guests can be on the property after dark. See the GUESTS section for more details

NEIGHBOR OR POLICE CALL

Avoiding a complaint or nuisance call by the neighbors or incident involved the police are the reason for all the other rules! The three most common calls we receive are for 1) too many guests 2) noise pollution 3) too many pets. PLEASE ask us if you have questions concerning any of the house rules. Of course, we take each individual situation into account and work closely with our guests to ensure fairness.

EXCESSIVE OR INDECENT NOISE

All neighbors have been given a cell phone number and asked to call or text 24/7 if they have issues. We know your coming to have a good time and that absolutely involves making noise. However, please be considered of our neighbors that must live next door to a rental. Quiet hours are 9 PM to 10 AM. Loud music, at any time, with obscene language is prohibit. Constant screaming or yelling with obscene language is prohibited. We have some neighbors with small kids who may be offended at constant loud obscenities. We appreciate your patience and cooperation with this issue.  

POLLUTING HOT TUB (ONLY APPLIES TO PROPERTIES THAT HAVE A HOT TUB!!!)

Anything that pollutes a hot tub (including soap, confetti, food etc.) makes it very difficult for housekeeping. Please do not eat or spill anything in the hot tub.

SELF TANNING LOTION, FINGERNAIL POLISH & REMOVER

Accidents happen and Fingernail polish/remover & Self-tanning lotion is prohibited from all properties. It destroys towels, bed linens, and permanently stains furniture.   

CLEANING FISH INDOORS IS PROHIBITED

EXTRA GUESTS  

Only guests on the reservation are allowed on the property. If you do plan to have company during your stay you MUST get prior approval from Management. Daytime guests must never exceed more than the number of registered guests and must be off the property by nightfall.

PARKING

The county license allows up one vehicle per bedroom. There can be no parking on a public road or in a yard. Please let us know if there is a need to make an exception. This is a common complain call from neighbors and we need to follow the rules.  

USE OF AMENITIES

Only guests who are listing on the rental agreement and registered as guests are allowed to use any amenities. This is for insurance purposes as well as general wear and tear.

DOCKING & TYING A BOAT

You are certainly welcome to bring a boat up and use the dock. However, it is VERY important if the weather is bad, or it gets windy to take it out. Leaving a boat tied to the dock can easily cause major damage to the dock etc. Any damage occurs by leaving a boat tied to the dock in bad weather the responsible guest will be responsible for all damages.

Unless specified in the individual property marketing and house rules, on most properties there is no launching of motorized watercraft from the property; guests must launch motorized watercrafts from a DNR public access

All watercrafts are to be moored at the dock

USE OF FIREARMS

As much as we support your right to carry and use firearms, a short-term rental is not the place for them. MN RE&M strictly prohibits firearms from all properties.

OUTSIDE FIRES

Many properties do have outdoor firepits for out guests to use. It is very important that guests use property fire safety. When things get dry and the wind picks up flames can easily flare up, get blown into nearby grass and start a serious fire. Guests are responsible for making sure that all fires are completely extinguished when they are done tending them. If we get a call from a neighbor concerned about fire safety, we will deal with it immediately by calling the guest and asking them to put it out. If they are not reached, all costs of having someone come to put the fire out will be billed to the guest’s credit card on file.

USE OF LIFE JACKETS

MN RE&M does not provide or manage watercraft of any kind. However, we do have some owners that have kayaks, canoes etc. on their property and allow guests to access them. We take on no liability of any kind for injures or death resulting in the use of these amenities. However, for guest safety we do require that life jackets are always worn when a guest is using water amenities. If it is brought to our attention via a neighbor that a guest is using a watercraft without wearing a lifejacket, we will ask that everyone stays off the water from that point on. The risk and liability are simply too high. Of course, the exception is playing and swimming on the beach. Please make sure you verify life jackets before your stay. Most owners have a lot for guests to use but check in if you have questions. Many guests bring their own to make sure they have enough and the right fit.

 

LARGE GROUPS, MEETINGS, PARTIES

The Guest must not hold events (such as parties, celebrations, or meetings) at the property without the advance written consent of the Owner. Any of these cases will allow the Owner to terminate the Agreement without providing a refund of any payment the Guest has paid for the booking and the Owner will not be legally responsible to find any alternative accommodation.

USE OF CAMERAS BY OWNERS

We greatly appreciate that our guests are coming to have a good time. Often, that includes music, alcohol, and sometimes a little commotion and noise. However, it is important that things do not get out of hand. Out of consideration for our neighbors, the owners, and the safety of our guests and properties, rules need to be followed. It is important that guests understand that some of our owners choose to have a ring camera on their door and a camera facing the lake for security purposes. Courts have ruled, if they are disclosed, this is not an invasion of privacy, and these cameras can be used in a court of law if something unfortunate may occur. Let us know if you have any future questions on this issue. Some properties do also have an excessive noise monitor installed. This is simply to avoid having the police called by angry neighbors.

 

HOUSEKEEPING
There is no daily maid service. Linens and towels are included and not to be taken from the unit. An initial setup of trash liners, bathroom paper, soap, and 13 other staple household items are provided. There is a one-time cleaning fee. Additional cleaning fees may be due in the event that cleaning involves any excessive cleaning that is in violation of the agreed upon house rules.

PARKING

 Due to county regulations, parking at the premises is limited to one vehicle per bed

CANCELLATION POLICY

By booking you acknowledge that you have read and agree to all house rules and our cancelation policy. MN RE&M understands that plans and circumstances change and at the same time we need to fair to our home owners. Our cancellation policy is as follows. 95% refund if the booking is canceled more than 30 days for the start of the booking. 50% refund is the booking is canceled between 30 and 14 days. Without proof of a medical emergence we can not refund within 14 days of a booking. The exception is if the booking is canceled within 24 hours.  Then the 95% refund applies at any time. .

BACKGROUND CHECK

In an effort to protect our clients and their property, if you have not booked with MN RE&M before directly or through an online OTA, we reserve the right to do a basic background check. If we find that you have been convicted of a felony involving, drugs, violence, or burglary in the prior five years we reserve the right to cancel your reservation. In that occurs, we will let you know within 10 days of booking and refund 100% of all booking funds collected.